Instructions to Register on the New Utility Billing Portal

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In an effort to offer enhanced services to our customers, maintain security, and streamline operations, Addison is moving all utility billing operations to a new platform. This new change will require current portal users to re-register on the site after you receive your November invoice. The new portal will be live beginning November 26. You can call 972-450-7081 Monday–Friday from 8am–5pm for additional support.