Instructions to Register on the New Utility Billing Portal
In an effort to offer enhanced services to our customers, maintain security, and streamline operations, Addison is moving all utility billing operations to a new platform. This new change will require current portal users to re-register on the site after you receive your November invoice. The new portal will be live beginning November 26. You can call 972-450-7081 Monday–Friday from 8am–5pm for additional support.