PulsePoint - Get the Apps. Save a Life.

Fri 12/6/19
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The Town of Addison has partnered with the North Texas Emergency Communications Center (NTECC) and its sister cities Carrollton and Coppell to launch a new free mobile emergency notification program called PulsePoint. This program will empower citizens trained in CPR to provide potentially lifesaving assistance to nearby victims of sudden cardiac arrest (SCA). 

“With PulsePoint we hope to increase bystander involvement in time-sensitive medical calls by increasing the use of CPR and AEDs, while also keeping the community informed, in real time, of all emergency activities,” said Addison Fire Chief David Jones.
The PulsePoint program launches with dual mobile applications, PulsePoint Respond and PulsePoint AED. Both are free-to-download mobile apps with the primary function of alerting CPR-trained citizens of cardiac events in their vicinity so that they may administer necessary aid before emergency response teams arrive. On top of this, PulsePoint also helps to build a comprehensive Automated External Defibrillator (AED) registry and informs the community of emergency activity in real-time.
When NTECC receives a call for a cardiac emergency in a public location, the location-aware PulsePoint Respond app will alert users in the vicinity of the need for CPR simultaneous with the dispatch of advanced medical care. The application also directs these potential rescuers to the exact location of the closest AED. The goal of the program is to fill the critical gap between the time NTECC is notified and when the medics arrive.
With PulsePoint Respond, app users can stay informed of local emergency activity in real time 24/7/365. 

The user's phone will make a specific sound to alert them of a Nearby CPR-Needed incident. If able to respond, the app user acknowledges the alert and will be given directions, view a map with their location, the location of the person in need, the precise location of every AED in the area, and traffic conditions. The app includes step-by-step CPR and AED instructions including a compression rate metronome that produces a steady audio beat of at least 100 compressions per minute. The app also includes multi-language support including English, French (Canada), Japanese, and Spanish.
The implementation of the PulsePoint program interface with NTECC’s computer-aided dispatch (CAD) system has been operational since Monday, November 11. PulsePoint has also been implemented in other DFW cities such as Grapevine and Plano.

Both free PulsePoint apps are available for download in the app store for Android or iOS.